Having trouble with a sportsbook from our website? We'll contact them on your behalf to resolve account issues, withdrawals, bonuses, and more.
Choose the best way to get support for your sportsbook issue
We have experience resolving a wide range of sportsbook problems
Get your money faster when withdrawals are stuck or taking too long
Restore access to locked or suspended accounts quickly
Resolve bonus credit problems and promotional disputes
Help with document verification and account approval issues
Escalate issues when sportsbook support isn't responding
Resolve website problems, app issues, and betting errors
Fill out this form and we'll contact the sportsbook on your behalf to resolve your issue
Find quick answers to common sportsbook support questions
We can help with account problems, withdrawal delays, bonus issues, technical problems, customer service disputes, and any other issues you're experiencing with sportsbooks featured on our website. We'll contact the sportsbook directly on your behalf.
When you contact us with a sportsbook issue, we'll gather all the details and reach out to the sportsbook's customer service team directly. We have established relationships with these sportsbooks and can often resolve issues more quickly than individual customers.
Most issues are resolved within 24-48 hours. Complex problems like withdrawal disputes may take 3-5 business days. We'll keep you updated throughout the process and provide regular status updates.
Please include your username (if applicable), the specific sportsbook name, detailed description of the problem, any error messages, and relevant dates. Screenshots are also helpful when possible.
Yes, we can help expedite withdrawal issues. We'll contact the sportsbook's finance department directly to check the status and push for faster processing. This is one of our most common support requests.
Contact us immediately with your username and any error messages you're seeing. We'll work with the sportsbook's technical support team to restore your access as quickly as possible.
Absolutely. Bonus issues are common and we have a high success rate resolving them. We'll verify your eligibility and work with the sportsbook to ensure you receive the bonus you're entitled to.
Yes, all sportsbooks featured on our website are thoroughly vetted and legitimate operators. We only work with established, reputable sportsbooks that have proven track records of customer service and reliability.
No, our customer support service is completely free. We provide this service as part of our commitment to ensuring a positive experience for users of sportsbooks we recommend.
In rare cases where a sportsbook doesn't cooperate, we'll escalate the issue to their management team. We also maintain relationships with regulatory bodies and can involve them if necessary for serious issues.
We'll primarily communicate via email at info@goldensportsbooks.com. For urgent issues, we may also reach out by phone if you provide your number. We'll send regular updates until your issue is resolved.
We typically respond to all support requests within 2-4 hours during business hours (9 AM - 6 PM EST). For urgent issues, we aim to respond within 1 hour.
Yes, you can always follow up by emailing info@goldensportsbooks.com with your original ticket number or issue details. We'll provide you with the current status and any updates.
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